Shipping: All orders are processed within 2 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
For online delivery orders, free delivery is applicable for local delivery orders above $180. Delivery fee is charged at $20 for orders below $180 & $20 for orders below $80. Additional surcharges are applicable for following:
$10 for City & CBD areas if the order is below $150
$20 for Sentosa, Tuas, Jurong Island, Changi Airport, Marina Bay Sands & Exhibition Halls regardless of order value
Bulky order delivery to locations without lift or trolley access, necessary fees assessed on a case by case basis.
Click here for the full shipping policy page.
Returns: You will have to initiate your return request within 24 hours if it was purchased wrongly, or does not fit your requirements or expectations. Please inspect your order upon receipt and contact us immediately if the plant has major defects or damages or if you receive the wrong plant, so that we can remedy the situation as soon as possible. Please take note that plants can have some minor cosmetic defects on the leaves (yellow, holes, tears, etc..) and we may not be able to accept such return cases.
Product photos are for illustrative purposes. Each plant is unique and will differ from the specimen shown in the photo. The plant also may not be flowering and/or fruiting as shown in the product photo.
Click here for the full refund policy page.